Privacy Policy

Effective Date: 8/13/2025

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

By accessing or using our Site, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

We may collect the following types of information:

1. a. Personal Information You Provide

• Name, shipping/billing address, email, phone number
  
• Payment information (processed securely through third-party payment processors)
  
• Account login details (if you create an account)
  
• Marketing preferences (email/SMS opt-ins)

1. b. Information Collected Automatically

• IP address, browser type, operating system
  
• Pages visited, time spent on site, referring URLs
  
• Cookies and similar tracking technologies (see Section 8)

1. c. Information from Third Parties

• Shipping carriers (tracking/delivery status)
  
• Marketing partners (if you opted in via their platforms) 

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
  
• Communicate order updates and respond to inquiries
  
• Provide customer support
  
• Send marketing communications (only if you’ve opted in)
  
• Improve our products, services, and website experience
  
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service Providers – Payment processors, shipping carriers, marketing tools, IT support
  
• Legal Authorities – If required by law or to protect our rights and safety
  
• Business Transfers – In the event of a merger, acquisition, or sale of assets

4. Marketing Communications

• Email/SMS Consent – If you opt in, we may send promotional offers, product launches, and other marketing messages.
  
• You can opt out anytime by clicking “unsubscribe” in emails or replying STOP to SMS.
  
• We comply with CAN-SPAM, TCPA, and all applicable marketing laws.

5. Your Privacy Rights

Depending on your location (e.g., California, EU), you may have rights to:

• Access a copy of your personal data
  
• Request correction or deletion
  
• Opt out of data sharing for marketing
  
• Limit or object to processing

To exercise these rights, email [Insert Contact Email] with the subject “Privacy Request.”

6. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill orders and provide services
  
• Comply with legal and tax obligations
  
• Resolve disputes and enforce agreements

7. Security Measures

We implement industry-standard safeguards to protect your information, including:

• SSL encryption on all transactions
  
• Secure payment processing via PCI-compliant providers
  
• Restricted access to personal data

8. Cookies & Tracking Technologies

We use cookies, pixels, and analytics tools to:

• Enhance site functionality
  
• Analyze site traffic and user behavior
  
• Improve marketing relevance

You can disable cookies in your browser settings, but some site features may not work properly.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing personal information.

10. Children’s Privacy

Our products are not intended for individuals under 21 years of age. We do not knowingly collect information from minors.

11. Governing Law

This Privacy Policy is governed by the laws of New Jersey, without regard to conflict of law principles.

12. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted here with a revised effective date. Continued use of our Site after changes constitutes acceptance.

13. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights:
Email: Office@truemoola.com
Phone: (844) 444-8757
Mail: 20 Cotluss Rd, Suite A, Riverdale NJ 07457